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Terms of Service Agreement

This Agreement is entered into by and between Elevate Media House ("Company") and the client ("Client") who agrees to be bound by these terms and conditions.


Services Provided: Company agrees to provide marketing services as outlined in the client agreement signed between both parties.


Refund Policy: Company does not provide refunds for services provided to client. All services entered into client agreement must be paid in full.


Cancellation Request: Clients who wish to cancel their subscription or services with Elevate Media House must submit a written request to at least 30 days prior to the desired cancellation date.


Notice Period: The 30-day notice period begins on the date the written cancellation request is received by Elevate Media House.


Effect of Cancellation: Upon receipt of the cancellation request, Elevate Media House will acknowledge the request in writing and confirm the effective cancellation date, which will be 30 days from the date of receipt of the request.


Final Invoice: Clients will be responsible for any outstanding fees accrued up to the effective cancellation date. Elevate Media House will issue a final invoice for any remaining balances, which must be settled in accordance with the terms of the initial agreement. 


Termination of Services: Elevate Media House will cease providing marketing services to the client as of the effective cancellation date. Any ongoing projects or campaigns will be concluded in an orderly manner, and all deliverables will be provided to the client upon completion.


Retention of Data: Elevate Media House will retain any data or materials related to the client's account for a period of 365 days following the effective cancellation date, after which such data may be securely deleted or disposed of in accordance with our Privacy Policy.


Exceptions: Elevate Media House reserves the right to waive the 30-day notice requirement or modify this cancellation policy on a case-by-case basis at its sole discretion.


Modification of Policy: Elevate Media House reserves the right to modify or update this cancellation policy at any time. Clients will be notified of any changes in writing and provided with the opportunity to review and accept the updated policy.


By submitting a cancellation request, the client acknowledges that they have read, understood, and agree to comply with the terms of this cancellation policy.


Intellectual Property: All materials, including but not limited to, designs, creative assets, and strategies developed by Company shall remain the intellectual property of Company unless otherwise agreed upon in writing.


Confidentiality: Company and Client agree to keep all confidential information exchanged during the term of this Agreement confidential.


Indemnification: Client agrees to indemnify and hold harmless Company from any claims resulting from Client's use of Company's services.


Limitation of Liability: Company shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of its services.


Governing Law: This Agreement shall be governed by and construed in accordance with the laws of the state of Texas.


Entire Agreement: This Agreement constitutes the entire agreement between the parties concerning the subject matter herein and supersedes all prior agreements and understandings, whether written or oral.


Privacy Policy


Collection of Information: Company may collect personal information from clients, including but not limited to, name, email address, and payment information, for the purpose of providing marketing services.


Use of Information: Personal information collected by Company will be used solely for the purpose of providing marketing services and will not be shared with third parties without consent.


Security: Company takes reasonable measures to protect the security of personal information provided by clients.


Fulfillment Process Description


Initial Consultation: Client and Company will have an initial consultation to discuss client needs and goals.


Proposal: Company will provide a proposal outlining the scope of work and pricing for client approval.


Agreement: Upon acceptance of the proposal, Client and Company will enter into a formal agreement outlining the terms of service.


Execution: Company will commence work on the agreed-upon marketing services.


Ongoing Communication: Company will maintain regular communication with Client to provide updates on progress and discuss any necessary adjustments to the marketing strategy.


Delivery: Upon completion of services, Company will deliver all agreed-upon materials and assets to the Client.


By agreeing to these terms, the Client acknowledges that they have read, understood, and agree to be bound by the Terms of Service Agreement and Privacy Policy of Elevate Media House.

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